Onsite IT Support in Port Orange, FL

This article highlights the recently completed onsite IT support services in Port Orange, FL. The primary goal was to provide the office with a backup or failover connection to support its daily operations.

Project Scope in Port Orange, FL

Our team of onsite IT support in Port Orange, FL received service request for the installation of Cradlepoint router. Cradlepoint specializes in harnessing cellular technology including 4G LTE and 5G networks to provide reliable internet connectivity as either the main connection or a backup solution. The system’s standout functionality centers on automatic failover protection. When a primary wired internet service like Fiber or cable experiences an outage, the router seamlessly transitions to cellular connectivity without manual intervention.

This automated switching mechanism maintains uninterrupted network access and eliminates costly business disruptions. The router intelligently returns to the original connection once service is reestablished. Additionally, Cradlepoint integrates comprehensive enterprise-level security protocols, featuring advanced firewall protection, virtual private network capabilities and centralized cloud management systems.

Onsite IT Support Services in Port Orange, FL

Our onsite IT technician began the Cradlepoint router deployment process. Cellular connectivity was established by inserting an activated 4FF SIM card with an active data plan into the designated SIM1 slot. The backup battery was secured in place and both cellular paddle antennas were connected to their corresponding antenna ports. To optimize signal reception, two antenna was positioned vertically at a 90-degree angle.

Network connectivity was configured by connecting an Ethernet cable between the router’s WAN port and the primary internet source. Once all physical connections were secured, the router was powered on to begin initialization. The setup was finalized through device activation via the NetCloud Manager (NCM) platform, completing the installation and configuration process. The router’s front panel status indicators display four solid blue LEDs for WiFi signal strength, confirming robust connectivity and normal device operation.

Project Conclusion

This onsite IT support service project in Port Orange was completed successfully, delivering a dependable internet connectivity solution. Our team efficiently deployed and configured the Cradlepoint router, which now functions as a backup failover connection to ensure uninterrupted business operations.

Ready to Upgrade your Office Network?

Contact us at 1-866-417-3945 to discuss how we can build a reliable and scalable IT infrastructure for your business.

We also offer the following services:

• Professional Starlink Business Installation & Starlink Installation Services
• Data Cabling Services
• Security Camera Installation Services

For featured Starlink installations & LEO satellite broadband-related articles, check out the Starlink Installation Blog
Thank you for reading these Onsite IT Support Articles.