Onsite IT Support Blog
TECH CHAT
Written by Onsite IT Support
Field Service Experts
A large retailer recently upgraded their IT network infrastructure in Fairfield, Ohio as part of a new construction upgrade. This project involved fiber optic and Cat6 data cabling installation, WAPs (wireless access points), MDF (main distribution frame), an access control system to support secure, HIPAA-compliant operation environment.
Project Scope of Work
Once the scope of work was established and all parts/materials were organized & confirmed, we scheduling our local network engineers for the onsite IT support Fairfield, OH service call to perform the following scope of work:
- Install and terminate Cat6 Plenum drops with patch cables and connectors.
- Mount and set up Wireless Access Points (WAPs) – one near the Front POS and another near the Pharmacy.
- Deploy and configure a Firewall including security policy migration and network failover setup to ensure HIPAA compliance.
- Install and configure a Access Control and register both APs to the access control system.
- Perform comprehensive CAT6 testing in Fairfield, OH and provide continuity test PASS documentation.
- Label all drops professionally according to industry standards.
- Bring the network online and test its performance with the client.
- Configure DHCP server and manage reservations for servers and printers.
- Reconfigure fax device and confirm fax functionality.
Actual Worked Performed
During the initial visit, our onsite IT support services technician began the core IT network installation. This included running two Cat6 drops and installing two Wireless Access Points (WAPs). They were also installed and configured, with both APs successfully registered to the controller. Additionally, a backup of the existing firewall was completed, after which the firewall was installed and configured. The DHCP server on the new firewall was set up, and reservations for IP addresses for the servers and printers were added. After verifying functionality, the work area was cleaned and organized.
In the second visit, the main task was to switch the network connection from a non-PoE to a PoE-enabled switch to power the IP phones and workstations. Firewall rules and DHCP server settings were also adjusted to enable printer connectivity. All IP phones, workstations, and printers were successfully brought online, with their status confirmed alongside the onsite POC. Performed speed test for both wired and wireless network connectivity.
Due to a change in scope, a third visit was conducted. The focus of this visit was to confirm dial tone connectivity from the Fax to the fax machine. A backup of the configuration was taken, and the device was reconfigured to ensure full functionality. The technician also organized and managed cables in the network rack for optimal structure and accessibility.
Conclusion
The IT network installation in Fairfield, OH represents an organizational commitment to secure and reliable network infrastructure, or IT network backbone. A+ Mobile Techs’ installation engineers deliver professional installation of racks, firewalls, switches, MDF, IDFs, WAPs, IoT devices, cloud-connected management tools, and smart-hands tech support, this retailer is now better positioned to provide efficient and secure services across their growing footprint, improving their customers’ user experience.
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