Onsite IT Support Blog
TECH CHAT
Written by Onsite IT Support
Field Service Experts
Multiple locations management may present some challenges for IT departments nationally throughout the US and internationally. This has created a demand for multilocation Onsite IT Support Services that act as a single source point of contact (POC), offering a wide array of onsite computer, networking, and data communications services in an ongoing day-to-day support capacity and as their IT infrastructure continues to develop over time.
Here are some of the ongoing operational onsite IT functions that need to be addressed:
- Ad-hoc onsite IT support for any computing or network troubleshooting, maintenance or installation support services.
- Smart Hands tech support, for assistance with remote access, cut-overs, anything requiring skilled hands onsite!
- Starlink installation services for businesses, residential homeowners, mobile vehicles and Starlink maritime for boats
- Wireless networks, smart buildings – installation, maintenance, and expansion
- Low voltage data cabling services: Adding new cable runs within and office, upgrading cable (e.g. all types of Cat5 & Cat6 cable and Fiber Optics), new location hardware layer installation and maintenance
- Cat5/Cat6 & Fiber Optic Cable Testing and Cable Certifications
- Security camera systems installation services
- Telecommunication services: Maintenance of existing (analog or VoIP) phone systems. Programming of phone systems when there may be a glitch and installation of new/upgraded phone systems (e.g. when moving from analog to VoIP)
- A/V (audiovisual) equipment such as TVs, interactive whiteboards (e.g. Smartboards, Team boards), video projectors, sound systems (including XM radio systems), surveillance systems, installation and maintenance
- IT project management for network upgrades, deployments, expansions, new site builds, office moves, relocations, new site acquisitions and mergers.
- IT staffing for longer engagements, such as part-time or full-time help desk support, data center management, and short—or longer-term projects.
Look no further as we have technicians nearby coupled with dedicated IT delivery and professional services managers that will make the process as seamless as possible.
Many of our dedicated account managers also possess years of field experience, have excellent oral and written communication skills, are reliable, hard working, educated people who enjoy what they do. When providing account managers to clients who are also technicians, we can minimize the number of ticket escalations due to technical issues or other related technical problems that we may have to escalate within our clients’ organizations. This not only cuts down on the workload for our clients, but it speeds up resolution times, increases efficiency, and ultimately saves money!
Additionally, when selecting a multilocation onsite IT support provider with a dedicated account manager, many other benefits speed up the time to resolution, such as ticket or work order routing and time until the technician is onsite. Lastly, when it comes to invoicing and payments, by receiving only one bill from one IT service provider, the time you spend to review the invoice (your IT department) and your accounts payable department will not have to spend nearly as much time processing payments – and if there are any questions they do not have to make multiple calls/emails, just one – which of course saves time and time is money!
We also offer professional Starlink Installation Services for residential homes, businesses, mobile units and maritime boats. Contact us at 1-888-973-9855 for a free Starlink installation consults.
CONTACT OUR TEAM OF SMEs TODAY
FOR A FREE INSTALLATION CONSULTATION!
– Security Camera Installation, call 1-866-417-3945
We also offer professional Starlink Installation Services
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